Shipping & Returns
Our grills are incredibly tough. Buying one shouldn’t be…
We know you’re recreation ready — that’s why NOMAD Grills ship FAST and FREE using FedEx within the United States (includes Alaska, Hawaii and other U.S. territories).
Orders placed before 3pm CST ship that same business day. Domestic orders typically arrive 1–3 days after shipment. FedEx Overnight + FedEx 2-Day shipments are also offered at cost. Tracking information will be provided upon shipment.
At NOMAD, we’re customers too, so we know the value of exceptional customer service, and we aim to earn your loyalty for life. We strive to ensure that ever NOMAD interaction is an awesome experience. We listen. We communicate. We get it.
If you’re not 100% satisfied with your purchase, send it back within 30 days for an exchange or refund. For returns to be processed, products must be in an unused and “as-new” condition as well as in their complete & original packaging. Used, worn or damaged items may result in the denial of a return. Refund payments are credited back to the original payment method — or store credit can be issued upon request.
Questions about our Shipping or Return Policy? We’re here to help. Email us at: Hello@NomadGrills.com and we’ll get it sorted out.Send Us An Email